At KidyWidy, our mission is to provide parents with a safe, reliable, and hassle-free experience when booking services, events, or activities for kids. This Refund Policy outlines when and how you can request a refund, reschedule your booking, or receive a credit.

1. Flexible Cancellation – No Questions Asked

We understand that plans can change unexpectedly. If you need to cancel a ticket, you may receive a full refund as long as:

• The cancellation is requested at least 1 hour before the event starts.
• The cancellation follows the policies of the partner.

This option is designed to give parents maximum convenience and flexibility.

2. Easy Rescheduling

Life happens! If you cannot attend an event on the scheduled date, most tickets can be rescheduled easily by:

• Sending a WhatsApp message or calling +91 88000 94985
• Following the event partner’s rescheduling rules

Rescheduling ensures you don’t lose your payment and can participate at a time that works best for your family.

3. Handling Price Errors

Sometimes, a ticket may display an incorrect price due to a technical or listing mistake. In such cases, KidyWidy will:

• Notify you immediately about the correct price
• Give you the option to confirm your booking at the updated price
• Allow you to cancel the order and receive a full refund if payment has already been made

If we are unable to reach you, the order will be treated as cancelled to ensure fairness and transparency.

4. Event Cancellation or Material Changes

If an event is cancelled or undergoes a significant change from what was originally advertised, you are entitled to a full refund of the ticket price (or the discounted price if the event partner reduces it).

Material changes may include:

• Event cancellation
• Major alterations to the planned program or activity

Non-material changes such as minor adjustments (e.g., using understudies for a performance) do not qualify for a refund.

For rescheduled events, if you are unable to attend the new date, KidyWidy will work with the event partner to find a solution; however, refunds cannot always be guaranteed.

5. Refund Process

• Refunds are issued using the original payment method.
• Funds are typically credited within 2–5 business days.
• Refunds or credits must be rejected within 30 days of receipt. If no rejection is made, the refund is considered accepted as full and final settlement of any claims related to the purchase.

6. Your Legal Rights

This Refund Policy does not limit your legal rights under Indian consumer protection laws or other applicable legislation